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Promoted articles:

• I haven't been able to authenticate myself. What should I do?

  If you cannot authenticate, there are several possible reasons. - If you use ItsMe, make sure your credentials on your application are up to date. - If you take photos...

• How do I use Itsme to authenticate my account?

  Authenticating yourself on our site couldn't be easier!   You have several choices:   - authenticate with ITSme; - authenticate by taking a few photos of your document...

• How do I authenticate my account using the ‘Take photos’ option?

  Authenticating on our site couldn't be easier! Several options are available: - Authenticating with ItsMe; - Authenticating by taking several photos of your documents;...

• Authentication mandatory from 1 May 2025

  From 01/05/2025, new rules require you to be verified in order to deposit or play on your account.   Therefore, a message may appear on your account for a few weeks no...

• My request to turn off the default limit has been denied and I don't understand why?

  If the Gaming Commission has refused your request for the limit to be turned off, it is because you are listed as being in default of payment in the file of the Centra...

• My deposit has been ongoing for more than 10 minutes. What should I do?

  If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has not worked. Please note th...

• How do I change my limits?

  There are two types of limits at Circus Sport: personal limits and the default limit.   Personal limits You can change your personal limits at any time from your accou...

• My transaction was refused by HiPay. Why? Who should I speak to?

  If you try to make a deposit, but your transaction is refused by HiPay or if you encounter a problem with the HiPay payment page, there are several possible reasons:  ...

• Instant bank transfer - Open banking. How does it works ?

  Instant Payments allow you to deposit money faster because you connect directly to your bank.   On the deposit page, simply select the following method: Once selected...

• I’m not able to make a deposit. What should I do?

  If you aren't able to make a deposit, there are several possible reasons:   • Your balance is insufficient: recharge your card and try again • You have made an error i...

• I can’t log into my account. Why?

  If you can no longer log in to your Circus Sport account, there are several possible reasons:   • You have entered the wrong password several times. For your security,...

• What is the default weekly limit?

  As of 20 October 2022, Belgian regulations require a default limit of €200 per week. This amount is fixed and applies to the last 7 days, just like a personal weekly l...

• I would like to turn off my legal limit, is that possible?

  Yes. To do this, go to your account settings and click on the "remove limit" button:      Your request will automatically be forwarded to the Gambling Commission.   W...

• My account has been suspended. What should I do?

  Has your account has been suspended and you don’t understand why? There are many reasons why this could be the case. For example, your account may be being verified. F...

• I want to delete my account. How do I do it?

  If you want to delete your account, you can contact us using the contact form, the Live Chat, or our email address support@circus-sport.be. Please include the reason w...

• I would like to change the email address linked to my account. How can I do it?

  If you want to change the email address linked to your Circus Sport account, please contact our customer service via the contact form, the Live Chat, or by email at su...

• I would like to cancel my self-exclusion. Is this possible?

  If you have activated a 6-month self-exclusion on our website, you must wait until the end of this period to be able to log back in. To recover access to your account ...

• I'm not able to register at Circus Sport. What should I do?

  If you aren’t able to register, you might already have Circus Sport account? As a 100% legal website certified by the Belgian Gaming Commission, we place great importa...

• How can I register at Circus Sport?

  Registering at Circus is easy! Simply click on the “Register” button. You will then have the opportunity to register in just a few clicks using the itsme® application...

• I feel like I am losing control of my gambling behavior. How can I get back control?

  At Circus, we think that gambling should above all remain fun and entertaining.   If you think you are addicted to gambling, you can ask to be banned from gambling, te...

• I would to like to ban myself from gaming. How do I do it?

  Do you feel the need to stop playing permanently? You can ban yourself from gaming by following the instructions available on the Gaming Commission website.  A gaming ...

• I want to take a break or exclude myself for some time. How do I do it?

  Do you want to take a step back from games of chance so you don’t lose control? We have various moderation tools to allow you to better manage your betting behavior. F...

• I sent my documents to authenticate my account, but I haven’t got a response yet. Why?

  The processing and validation of your documents takes on average a few days during our customer service’s opening hours. However, it can sometimes take longer for vari...

• Change in minimum legal age for sports betting

  Following new rules in Belgium, the minimum age for placing sports bets is now 21 years old. If you are under 21, you can no longer participate in any form of games o...

• What is an active player?

  In accordance with our terms of use, all our benefits are linked to your activity on your player account.   To be considered active, you must have earned at least one ...

• What does the new legislation change for me as a player?

  Circus is now divided into 2 separate websites: one for casino and one for sport. You must now have 2 separate accounts: one for casino and one for sport. If you regi...