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Responsible Gaming
Articles
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I feel like I am losing control of my gambling behavior. How can I get back control?
At Circus, we think that gambling should above all remain fun and entertaining. If you think you are addicted to gambling, you can ask to ...
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How do I know if I am addicted to gambling?
At Circus, we think that gambling should above all remain fun and entertaining. We therefore encourage you to play and bet responsibly. To...
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I am worried about losing too much money when playing. How can I set myself limits?
At Circus Sport, we believe gaming should remain fun and we encourage you to take all necessary measures if you think you have developed a g...
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A friend or member of my family is addicted to gaming. How can I help them?
If you think a friend or family member has developed a gaming addiction, the first step is to refer them to specialist help services. Locate...
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I have a personal deposit limit higher than the default limit, but I can't deposit anymore?
The most restrictive deposit limit is always applied. If you haven’t requested that your deposit limit is turned off, it will remain in effe...
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My request to turn off the default limit has been denied and I don't understand why?
If the Gaming Commission has refused your request for the limit to be turned off, it is because you are listed as being in default of paymen...
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I have turned off my default limit, but I can no longer deposit?
One of your personal deposit limits may have been reached. Check in your account settings or via the deposit tab.
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What is a self-exclusion?
By activating a self-exclusion, you voluntarily block yourself from our website for a duration of at least 6 months. It is a preventative me...
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What are loss limits?
In addition to deposit and stake limits, you can also set loss limits. These limit your losses by setting a maximum amount of losses for a p...
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What is a break?
A break is a voluntary block of your account on our site for a specified period of time. It serves as a preventative measure. You can still ...
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I would to like to ban myself from gaming. How do I do it?
Do you feel the need to stop playing permanently? You can ban yourself from gaming by following the instructions available on the Gaming Com...
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What is the stake limit?
In addition to deposit and loss limits, you can also set stake limits. These limit your spending by setting a maximum amount of stakes for a...
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What is the default weekly limit?
As of 20 October 2022, Belgian regulations require a default limit of €200 per week. This amount is fixed and applies to the last 7 days, ju...
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How can I change my daily and hourly exclusions?
Each exclusion per day and per hour is definitive once set. If you want to change any of them, simply delete the existing limit and create a...
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How does the daily and hourly exclusions work?
Afraid you'll lose track of time? Make sure you don't miss out on what's really important to you and plan weekly time slots during which you...