Deposits

My deposit has been ongoing for more than 10 minutes. What should I do?

If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has...

How do I change my deposit limits?

There are two types of limits at Circus Sport: personal limits and the default limit. Personal limitsYou can change your personal limits at ...

My transaction was declined. Why? Who should I contact?

If you are trying to make a deposit but your transaction is declined or you are experiencing an issue with the payment page, there are sever...

Instant bank transfer - Open banking. How does it works ?

Instant payments allow you to deposit faster, by being directly connected to your bank. From the deposits page, simply select the following ...

I can't make a deposit. What should I do?

If your deposit is declined, you can check the following points: Check your payment informationMake sure the entered details are correct (ca...

I would like to know the total of my deposits and withdrawals. How can I do that?

To get a summary of your deposits and withdrawals, please contact our customer service. Our teams will then be able to provide you with the ...

How to make a deposit via Cryptocurrencies?

Circus-Sport is proud to offer you a new payment method: Cryptocurrencies To do so, go to the deposit page: 1. Select the "Crypto" option 2....

I am being asked for an LEI code for my crypto deposits. What is it?

The LEI (Legal Entity Identifier) is a unique international identification number assigned to companies and organizations that conduct finan...

I haven't received my crypto deposit. Why?

If you haven't received your deposit, we invite you to contact our customer service by attaching a screenshot of the transaction in question...

Can I deposit with a credit card?

No. It is not permitted to deposit money into your account using a credit card. Only VISA and MASTERCARD debit cards are permitted, but not ...

What is Bancontact One-Click and how to deposit using this new method?

Bancontact One-Click is a fast deposit method that allows you to save your card details to make future deposits without having to enter your...

My transaction was refused by paysafecard. Why? Who should I speak to?

If you are trying to make a deposit but your transaction is declined by paysafecard or if you encounter a problem with the paysafecard payme...

I would like to make a deposit with a prepaid card. How can I do it?

To get a prepaid card, you have several options: • Paysafecard: find a sales point or order your card online on the paysafecard website• Neo...

How can I deposit money at Circus Sport?

Making a deposit at Circus Sport is really simple! In your account, go to the “Deposit” tab and follow the instructions shown on your screen...

What are the different deposit limits at Circus Sport?

There are two types of deposit limit at Circus Sport: personal limits and the default limit.1. Personal limitsThese limits are you own, mean...

I’m having a problem making a deposit with PayPal. What should I do?

If you’re having a problem with a deposit via PayPal, please send us the proof of debit and the email address linked to your PayPal account....

Can I delete my deposit history?

No. This is unfortunately not possible. 

I’m having a problem making a deposit with Aion. What should I do?

Aion does not offer a Bancontact system or cards, only Mastercard Debit cards. As such, its transactions are not managed in the same way as ...

How do I verify my MyNeosurf account?

There are transaction limits on MyNeosurf with a Basic account. In order to benefit from a MyNeosurf Premium account, you need to authentica...

I can’t find my deposit in my history. How can I know if it has been successfully completed?

If your deposit doesn’t appear in your history, it is likely that an error occurred during your transaction. Please note than our teams save...

What is the minimum and maximum amount I can deposit?

The deposit amount is a minimum of 10€ (5€ if you opt for a deposit via Neosurf). In Belgium, from 21 November 2022, your deposits are limit...

I have a problem depositing with Neosurf

Have you just made a deposit with Neosurf and encountered a problem?  Don’t hesitate to contact us at support@circus-sport.be, via the conta...

I’m having a problem making a deposit with Skrill. What should I do?

If you’re having a problem with a deposit via Skrill, please send us the transaction ID and the email address linked to your Skrill account....

I have a MINOR Neosurf code, but I can’t use it. Why?

The MINOR Neosurf cards bought in newsagents cannot be used on our platform.To get a refund for your Neosurf card, please follow the instruc...

What limits are imposed on my personal deposits?

There are 3 types of personal deposit limits: 1. Daily limitTakes into account all deposits made at any time during the last 24 hours.Exampl...

How MyNeosurf works

Your MyNeosurf account is accessible via https://www.myneosurf.com/en_GB/application/login/client  Once logged in, you have access to your N...

How can I make a quick deposit through QR code?

The quick deposit through QR code allows you to make a deposit in no time through your smartphone.The access to this method of deposit is lo...

Does Circus Sport take a commission from my deposits and withdrawals?

No, we don’t take any commission from the deposits or withdrawals that you make on your Circus Sport account.

Can I deposit or withdraw from a bank account that doesn’t belong to me?

No. For security reasons, you cannot use a bank account that doesn’t belong to you to make deposits and withdrawals, even with the agreement...