Withdrawals

I sent my documents to authenticate my account, but I haven’t got a response yet. Why?

The processing and validation of your documents takes on average a few days during our customer service’s opening hours.However, it can some...

I can't enter my BIC code when making a withdrawal. What should I do?

What is a BIC code?The BIC code is a unique code for each bank that allows it to be recognized worldwide. Are you unable to enter your BIC c...

My withdrawal has been delayed by 24 hours. What should I do?

Your withdrawal may be marked with the status “Delayed by 24 hours”.This is because certain transactions are subject to additional verificat...

I would like to deactivate the option to cancel a withdrawal. How do I do that?

If you wish, you can deactivate the option to cancel a withdrawal from your account.You can make the request by directly contacting customer...

I haven’t received a verification email, what should I do?

If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact ou...

How can I withdraw money on Circus-Sport?

Withdrawing money on Circus Sport is very simple! In your account, go to the "Withdrawal" tab and follow the instructions displayed on your ...

I’m not able to make a withdrawal. What should I do?

If you are unable to make a withdrawal, it may be related to one of the following situations: Your account is not yet activatedYou must conf...

How and why authenticate my account?

Authenticating your account is a legal obligation mandated by the Gambling Commission. As a 100% legal site, Circus Sport complies with this...

How long will it take for my account to be authenticated?

Once you have sent us the necessary documents, our teams will verify them. This takes on average a few days during our customer service open...

I have been asked to send documents to authenticate my account. Can I send them securely?

Of course! Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission. As a 100% legal website, Circus Spor...

How long does it take to receive my withdrawal?

Processing timeThe majority of withdrawal requests are processed within a timeframe of up to 24 hours.In some cases, an additional delay may...

I want to change my IBAN to carry out my withdrawal. How do I do it?

Have you recently changed account number and would like to withdraw your money to your new account? All you need to do is fill in the reques...

Can I transfer my winnings to a different account than the one I deposited from?

No, this is unfortunately not possible. Withdrawals can only be made using the same method that you used to deposit money on your account. I...

I made a withdrawal request, but I’ve changed my mind. Can I cancel it?

You can only cancel a withdrawal if the request hasn’t been processed yet. To know if there is still time to cancel a withdrawal, please che...

Do I have to pay tax on my winnings?

No, you don’t have to pay any tax on the amounts you win by playing at Circus Sport. For more information about tax on games of chance, go t...