Our teams will always do their best to validate your bets as quickly as possible. Your winnings should arrive within a few minutes, but it may take about 20 to 30 minutes maximum for the ticket to be validated.
Once this period has passed, please feel free to contact us and include your bet ID. It starts with SIMPLE, COMBI, or SYSTEM and has the following format:
- SIMPLE_XX-XX-XX_XX-XX-XX
- COMBI_XX-XX-XX_XX-XX-XX
- SYSTEM_XX-XX-XX_XX-XX-XX